Cyber 8 Official Document

Cyber 8 Terms & Conditions – A Complete Guide for Malaysian Players

Please read these terms and conditions carefully before using the Cyber 8 platform. By registering or using any of our services, you agree to be bound by all the rules set out herein.

Last Updated: 1 January 2026
Key Terms Summary
The most important things you need to know before getting started
Minimum Age 18

All Cyber 8 users must be at least 18 years of age. Cyber 8 reserves the right to request identity documents to verify age at any time. Accounts found to belong to underage users will be terminated immediately.

One Account Per User

Each individual is only permitted to hold one active account on Cyber 8. Duplicate accounts or accounts registered using another person's details are strictly prohibited and may result in all balances being confiscated.

Bonus Rollover Requirements

All bonuses received at Cyber 8 are subject to rollover requirements (wagering conditions) before withdrawals are permitted. Rollover requirements vary by bonus type — refer to the Bonus Terms section for full details.

Withdrawal Processing Time

Withdrawals to Malaysian e-wallets (Touch 'n Go, GrabPay, Boost) are processed within 15 minutes. Withdrawals to bank accounts via DuitNow or FPX take between 30 minutes and 2 hours, depending on the receiving bank.

Fraud & Manipulation Prohibition

Any form of fraud, player collusion, bot usage, bonus arbitrage, or system manipulation is strictly prohibited. Cyber 8 employs advanced detection systems and reserves the right to terminate accounts found to be in violation.

Restricted to Malaysia

The Cyber 8 platform is built specifically for Malaysian players and operates in accordance with relevant guidelines. Users from countries that have been restricted from using this platform are not permitted to register or access our services.

1 Acceptance of Terms & Conditions

Welcome to Cyber 8, an online betting platform dedicated to Malaysian players. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and Cyber 8 ("Platform", "We", "Company"). By accessing the Cyber 8 website, registering an account, making a deposit, or using any of our services, you expressly acknowledge, agree to, and are bound by all Terms set out in this document, along with all policies incorporated herein by reference, including Privacy Policy and Responsible Gaming Policy us.

If you do not agree with any part of these Terms, please do not use the Cyber 8 platform. Continued use of our platform following any changes to the terms constitutes acceptance of those changes. These Terms apply to all users of the Cyber 8 platform without exception, including visitors, registered members, and VIP users.

Important: This document is a legally binding agreement. Please read it carefully before registering for or using Cyber 8's services.

2 Eligibility to Use the Cyber 8 Platform

To use the platform Cyber 8, you must meet all of the following eligibility requirements at all times during use:

  • You must be at least 18 years or the age of majority as defined by the laws of your country of residence, whichever is higher.
  • You must be a Malaysian citizen or lawful resident with access to a supported Malaysian payment method.
  • You are not currently under an active self-exclusion programme at Cyber 8 or any related platform.
  • You are not acting on behalf of any third party, employer, or other business entity when using this platform.
  • Use of this platform is for personal entertainment purposes only, and should not be treated as a primary or professional source of income.
  • You are voluntarily choosing to participate in betting activities and are fully aware of the risks involved.

Cyber 8 reserves the right to request identity verification documents (MyKad, passport) and proof of address at any time to confirm eligibility. Failure to provide the requested documents within the specified timeframe may result in account suspension or termination.

3 Registration & Account Management

Account Registration Process Cyber 8 designed to be simple and straightforward. That said, there are a few important account rules you should be aware of:

3.1 One Account Per User

Each user is only permitted to register and maintain one (1) active account on Cyber 8 at any one time. Duplicate accounts using the same name, phone number, email address, identification number, bank account number, or device are strictly prohibited. Violating this rule may result in all associated accounts being terminated and all balances therein confiscated without compensation.

3.2 Information Accuracy

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. The full name registered must match the name on your identification document and the bank account or e-wallet used for transactions. Any discrepancy may result in delays when processing withdrawals.

3.3 Password Security

You are fully responsible for keeping your account password confidential. Cyber 8 recommends using a strong password (at least 8 characters, combining uppercase letters, lowercase letters, numbers, and symbols) and enabling two-factor authentication (2FA). Cyber 8 will not be held liable for any losses resulting from your failure to secure your password.

3.4 KYC (Know Your Customer) Process

As part of Cyber 8's commitment to security and fraud prevention, we reserve the right to require identity verification (KYC) at any time, particularly before processing withdrawals exceeding RM 5,000. Documents that may be requested include a copy of your MyKad, proof of current address, and bank statements. The KYC process is typically completed within 24–48 business hours.

4 Deposits & Withdrawals

Cyber 8 supports a variety of local Malaysian payment methods for players' convenience. All transactions are processed exclusively in Malaysian Ringgit (MYR).

4.1 Supported Deposit Methods

Players may deposit using the following methods:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • DuitNow (direct bank transfer)
  • FPX – Maybank2u, CIMB Clicks, and other major Malaysian banks
4.2 Deposit & Withdrawal Limits
Transaction Type Minimum Maximum (Daily) Processing Time
Deposit (E-Wallet) RM 20 RM 30,000 Instant
Deposit (FPX / DuitNow) RM 30 RM 50,000 Instant – 5 minutes
Withdrawal (E-Wallet) RM 50 RM 20,000 15 minutes
Withdrawal (Bank / DuitNow) RM 100 RM 50,000 30 minutes – 2 hours
4.3 Withdrawal Requirements

To request a withdrawal, players must have completed at least one (1) full deposit turnover on their most recent deposit amount. Withdrawals are only permitted to a bank account or e-wallet registered in the same name as the Cyber 8 account. Withdrawals to third-party accounts are strictly prohibited for the security of all players.

Cyber 8 reserves the right to place withdrawals on hold for security review purposes. Standard reviews are completed within 24 hours. If fraud is suspected, the review period may be extended to up to 7 business days.

5 Bonus & Promotions Terms

Cyber 8 offers a wide range of bonuses and promotions for Malaysian players. All bonuses are subject to the specific terms and conditions stated in each respective promotional offer. The following terms apply generally to all bonuses unless otherwise stated:

5.1 Rollover Requirements (Wagering Requirements)
  • Welcome Bonus: 20x rollover on the total (deposit + bonus) amount required before withdrawals are permitted.
  • Reload Bonus: 15x rollover on the total bonus amount received.
  • Weekly Cashback: 3x rollover — among the lowest in the industry.
  • VIP Rewards Bonus: 10x rollover, or as specified under your VIP tier terms.
  • Hari Raya Bonus / Seasonal Promotion: Rollover requirements are stated in the respective promotion terms.
5.2 Bonus Validity Period

All bonuses have varying validity periods. The Welcome Bonus is valid for 30 days from the date it is received. Standard promotional bonuses are valid for 7–14 days. Once the validity period expires, any remaining bonus balance that has not met the rollover requirements will automatically be forfeited without prior notice.

5.3 Bonus Arbitrage Prohibition

Using bonuses for arbitrage purposes — such as placing opposing bets to meet rollover requirements with minimal risk — is strictly prohibited. Cyber 8 employs an advanced betting behaviour detection system. Accounts suspected of bonus arbitrage may have their bonuses voided and/or their accounts terminated without prior notice.

Tip: All bonuses are optional. You may deposit without activating any bonus if you do not wish to be bound by rollover requirements. Please contact our customer support before making a deposit if you do not want to receive any bonus.

6 Betting & Gaming Rules

All betting activity on the platform Cyber 8 subject to the following rules. Specific rules for each game category (such as baccarat, roulette, Sports Betting, and slots) are detailed on their respective game pages.

6.1 Sports Betting

All Sports Betting results are final, based on official outcomes determined by the relevant sporting authority. For in-play betting — including the Malaysia Super League, EPL, badminton, and e-sports — Cyber 8 reserves the right to void or suspend bets in the event of technical disruptions, event cancellations, or extraordinary circumstances affecting the integrity of the match.

6.2 Live Casino

For live casino games (baccarat, roulette, blackjack), all game outcomes are final once the round is complete. In the event of a technical disruption during an active round, Cyber 8 will resolve the issue based on system records. Players are responsible for maintaining a stable internet connection while playing live casino.

6.3 Use of Automated Software

The use of any automated software, bots, scripts, or artificial intelligence systems to play or make betting decisions is strictly prohibited. Cyber 8 uses behavioural detection technology capable of identifying abnormal betting patterns. Violations will result in immediate account termination and forfeiture of all balances.

7 Responsible Gaming

Cyber 8 is fully committed to responsible gambling practices. We believe that betting should be a source of entertainment and enjoyment, not stress or financial burden. Our platform is equipped with a range of self-control tools that players can use at any time:

  • Daily / Weekly / Monthly Deposit Limit: Set a maximum deposit limit based on what you can afford.
  • Loss Limit: Set a maximum loss amount you are comfortable with over a given period.
  • Play Time Limit: Set a session time limit to prevent excessive play.
  • Cooling-Off Period: Take a break from the platform for 24 hours, 7 days, or 30 days.
  • Permanent Self-Exclusion: Permanently close your account if you feel you need to stop completely.

For more information and support resources, please visit the Responsible Gaming us.

8 Account Termination & Suspension

Cyber 8 reserves the right to suspend or terminate any user's account, with or without prior notice, if:

  • The user is found to have violated any part of these Terms & Conditions.
  • The user does not meet the age or identity eligibility requirements.
  • Fraudulent activity, money laundering, or suspicious behaviour has been detected.
  • The user is using automated software, bots, or system manipulation techniques.
  • The user is colluding with other players to gain an unfair advantage.
  • Users who file unauthorised chargebacks through their bank or e-wallet provider.

Users may also close their own account at any time by contacting the Cyber 8 customer support team. Any valid balance remaining in a voluntarily closed account will be refunded upon completion of the verification process, within 5–7 business days.

9 Liability Limits & Disclaimer

Platform Cyber 8 provided on an "as is" basis without any express or implied warranties. To the extent permitted by Malaysian law, Cyber 8 shall not be liable for:

  • Any financial losses incurred as a result of betting activity on our platform.
  • Service disruptions caused by circumstances beyond our control, such as third-party technical failures, natural disasters, or internet service outages.
  • Loss of account data or information resulting from a user's failure to keep their login credentials secure.
  • Delays in transaction processing caused by third-party systems such as banks or e-wallet operators.

Cyber 8 does not guarantee winnings or profits from any game. All games carry the risk of financial loss. Only bet with money you can afford to lose.

10 Amendments to Terms & Conditions

Cyber 8 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. The latest version of the Terms will always be available on this page with an updated revision date. We encourage all users to review this page periodically to stay informed of any changes.

Significant changes that materially affect user rights will be communicated via email to registered users at least 7 days before taking effect, except where immediate changes are required to meet legal or security obligations. Continued use of the Cyber 8 platform after the effective date of any changes constitutes acceptance of the revised terms.

Any enquiries regarding these Terms & Conditions may be directed to the Cyber 8 customer support team via live chat or email at support@cyber8.my. Our team is available to assist you 24 hours a day, 7 days a week in both Bahasa Melayu and English.

Contact Us

Have a question about these Terms & Conditions? Our team is available 24/7 to help.

support@cyber8.my

Live chat is available at the bottom-right corner of your screen.

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